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Why Should I Buy From An Authorised Dealer?

9th May 2022

While you don’t have to buy your new Stove, Gas or Electric Fire from an authorised dealer, there are many good reasons why you should.

Buy with confidence

If you are considering buying your very first stove, fire or fireplace you’ll benefit from the confidence an authorised retailer can give you. They will know the ins and outs of every stove on the market, not to mention how to install and maintain them. Furthermore they will be able to discuss your needs, budget and requirements with you so you can make an informed decision on what to buy.

Enjoy extended warranties

extended warrantySome manufacturers provide exclusive extended warranties to their dealers on their appliances. This means you can enjoy peace of mind for longer than you otherwise would. A second-hand stove may be available from all manner of different sources, but it rarely comes with any kind of guarantee or advice. When you go to a reputable dealer you are getting far more than just a ‘click and go’ service.

Properly trained staff

This is a big advantage, especially if you have no prior experience of purchasing a new fireplace. Generally speaking, the staff will have received extensive training from their Suppliers. They’ll know exactly how they need to be installed and how to operate them, and they can pass this knowledge on to you.

fully trained staff

This doesn’t just apply before you make your purchase either: you can also go back to them to ask more questions afterwards.

Exclusives & Easily accessible spares

Every stove or fire will need spares from time to time, no matter what make or model you’ve bought. Dealers will not only have a wide range of stock, they’ll also have all the precise and relevant spares. Even if you cannot pick up the spare you need straightaway, they will be able to order it in for you.

Your dealer may also have a range of exclusive products available. Choosing a local authorised dealer to buy your fireplace or stove from means you’ll have a far wider range to choose from than if you were restricted to online, un-authorised or second-hand choices.

stove & fire brand logos

There is also the ability to get odds and ends that may be needed from time to time. For example let’s say you’ve had a matt black stove for a few years and it needs touching up a bit. Your dealer is likely to have the exact same colour matt black spray paint to get the job done.

Back up whenever you need it

When something goes wrong, or you experience problems of some kind with your fire, you need the right advice so you can get it working again. When you buy your wood burner or multi-fuel stove from an authorised dealer you always have someone to go back to who has the experience and knowledge to provide the essential support you need, no matter what situation you find yourself in.

As you can see, buying a stove, fire or fireplace should always be done through an authorised dealer in order to enjoy the very best service.

At Manor House we are authorised retailers for a wide range of brand leaders. If you are after a specific brand please do not hesitate to get in touch to find out if we supply your chosen product. Tel: 01926 851 570 or Email Us